Our client is a leading provider of connectivity and trading solutions for the financial markets. They have expended their product to the world market key financial actors such as JP Morgan, ING, New Hedge, Fortis, HSBC etc…
The strategic position of their offices in New-York (USA), London, Paris (Europe) and Hong-Kong (Asia) grants our client with an international standing. If you want to combine your talent along with 100 collaborators to maintain the high quality of services they offer to their clients, this is the fast paced and dynamic environment you need.
Working directly under the responsibility of the local Head of Client service, the Client Service Manager is primarily responsible for a client portfolio and guarantees that our client provides the right solution, the adequate level of service, and the proper responsiveness that suits to their business. Acting as the “ambassador” of our client, The Client Service Manager takes ownership and responsibilities of managing its clients’ different projects, support cases and overall awareness on the latest our client solutions. This position implies working internally with a set of technical experts and can be broken down into four areas of expertise:
1. Solution design: The primary mission of the CSM is to understand their clients’ business and make sure that they put together the adequate solution and architecture to address them. A thorough understanding of their industry and an in-depth knowledge of our client’s products is hence required.
2. Project management: The CSM has to guarantee a seamless integration of our client’s solution into their clients’ environments. The key factor of success of this is the writing of the initial Project Implementation Plan, and then provide maximum transparency on the overall project advancement on a regular basis. On top of this, the CSM has to show talents of organization and planning to achieve such tasks as he/she will also need to liaise with internal departments (Product strategists, etc…) should further expertise be needed on a specific field.
3. Strong Technical skills: Though the CSM will work with a set of Technical Account Manager (T.A.M) in charge of performing implementation and Level 2 support,the C.S.M has to show technical proficiency in JAVA and issue troubleshooting.
4. Detecting new business opportunities: our customers are at the heart of our organization and company values. They need to be aware of our latest product features, solutions and service offerings. To that extent, the CSM has to keep his/her client base updated on a frequent yet regular basis in order to detect potential sales opportunities. He / she can then be assisted by a product specialist to further dig in the client’s needs in order to design a proper solution.
This position implies frequent travels to our different clients’ offices within UK, especially London. Initiatives will also be expected in formalizing the client communication and producing accurate client satisfaction measurement. A client Service Manager is expected to handle an important number of clients.
RESPONSIBILITIES
The areas of responsibilities include:
Ensuring satisfactory achievement of projects (can be on a global basis in cooperation with other Client Service Managers or different product experts).
Make sure clients’ requirements, needs and expectations are tracked and resolved in a satisfactory fashion.
Be the first point of escalation after the T.A.M.
Produce a monthly report to the regional Head of Client Services.
Publish and enhance standard newsletter to inform our existing client base of the latest news of our company and products.
Organize proactive client meetings, let it be for project follow-up or global company update.
Take immediate action in case of critical situation at client site.
PROFILE & REQUIREMENTS
University graduate in Computer Science.
Previous experience in a development environment utilizing JAVA or C, C++ or FIX Protocol
A minimum of 5 years IT project management experience on complex and international projects.
Excellent communication and interpersonal skills.
Understanding on financial trading application or Order Management System is highly desirable.
A professional project management qualification (e.g. PMP) is highly desirable.
A previous experience as a developer would be a “plus”.
Location: London, UK
Salary: £50,000-£65,000 ($75,000 – 100,000 USD)
Contact: Kendal Ridgeway
Our client is seeking a skilled Senior Software Developer with experience in the financial sector. This individual will design, develop, document and test code in the capital markets development group. Will work with internal developers and participate in creating solutions to new business problems. Maintain and assist in re-architecture of core code.
REQUIREMENTS:
3-5 years of experience in commercial software development and exposure to financial instruments (Fixed Income, Money Market, Equities, Repos, Credit Derivatives, Interest Rate Derivative) is required
Strong coding skills in C/C++/C#
Object oriented design skills also needed
Familiar with SQL and relational databases
Excellent problem solving and debugging skills
Location: Long Island, NY
Salary: Competitive
Contact: Kendal Ridgeway
Support of Our client’s proprietary Grid technology
Support of Our client’s proprietary Workflow Solution
Support and development of Our client’s Networking/Messaging Integration Layer
Product owner and developer of Our client’s Third Party Grid Integration
Development in C/C++ and Java
DAILY ACTIVITIES INCLUDE:
Client issues that arise for on any given day will be analyzed and bug fixes will be coded and applied when necessary
Participates daily in design and development efforts of our client’s Grid and Workflow Products that require significant knowledge and training of their Messaging Software Framework and the C/C++ and Java languages. Also requires knowledge of Fault Tolerance and 64 bit runtime
GENERAL RESPONSIBILITIES:
Third Party Grid – Product owner and developer of our client’s Third Party Grid Integration
Third Party Grid – Responsible for client facing documentation
Third Party Grid – Solely responsible for client facing Java API’s to integrate with our client
Third Party Grid – Analyze and Support any issues that arise
SCOM API – Responsible for Module Connectivity. The SCOM API is a prominent core library that controls connectivity and unifies configuration for over a dozen independent modules
SCOM API – Implemented in C/C++ and exposed to Java and C#
SCOM API – Responsible for support of this API for internal and client facing usage
Location: Long Island, NY
Salary: Competitive
Contact: Kendal Ridgeway
Our client is looking for the “jack-of-all-trades” who has the drive to take on challenges that require constant learning.
RESPONSIBILITIES:
Development and continual maintenance of our core trading product
This individual will implement the full life cycle, from inception, to design and implementation and delivery
REQIREMENTS:
Must have 4+ years of strong experience in C/C++
C# experience is desired, but not required
Excellent problem solving skills are required
Excellent communication skills are required
Looking for an organized, detail-oriented individual, who is able to work under pressure and multi-task in a fast paced environment
BS in Computer Science is required
Location: Long Island, NY
Salary: Competitive
Contact: Kendal Ridgeway
Our client is looking for a motivated, proactive, self-starter with 3-5 years of experience developing in C/C++. The individual will join the Risk Management and Analytic Development Group, working with existing staff on current projects and enhancements. The candidate must posess superior technical and problem solving skills to work with complex and changing software. The candidate will work with team members in a dynamic and fast paced environment. Excellent object oriented design skills is a requirement. Knowledge of C#, Java, and SQL is a plus. Knowledge of financial markets is also a plus but not required for the position. The candidate must be willing to learn.
QUALIFICATIONS:
Strong coding skills in C/C++
Excellent problem solving and debugging skills
Good written and verbal skills are required
Object oriented design skills are a must
Familiar with SQL and relational databases
C# or Java experience desired, but not necessary
Location: Long Island, NY
Salary: Competitive
Contact: Kendal Ridgeway
We are seeking an individual to serve as a technical consultant to help grow and support our capital markets business in North America. The role entails analysis of client business and technical requirements working in conjunction with subject matter experts. From that, design, development and documentation of custom software applications in support of our client project follows.
RESPONSIBILITIES INCLUDE:
Minimum 1-4 years of software development in Java, VB.Net, C#.Net, C/C++ or other procedural-based custom development languages
Minimum 1-4 years of SQL experience
Experience in our client AVS language and Financial software application is a distinct plus
Bachelor’s degree or equivalent experience in engineering, computer science, mathematics, or a similar technical discipline; Advance degrees are a plus
Strong client-facing skills
Good written and oral communication skills, and technical writing skills are required
Ability to work as part of a project team
Ability to work on-site at client locations throughout North America
QUALIFICATIONS INCLUDE:
A bachelor’’s degree in computer science, or other technical areas
Strong knowledge of SQL
1-2 years AVS experience in C, C++ is preferred
Strong knowledge of JAVA
Good written and verbal communication skills
Experience supporting financial or energy trading and/or trading operations is a must
Solid understanding of Our client’s simulation results, particularly the greeks, and market index structures is a plus
Experience in Our client’s financial AVS development is a very big plus
Travel is required to client sites located in the US, Canada and elsewhere
Must be willing to travel 50% domestically and internationally
Location: Long Island, NY
Salary: Competitive
Contact: Kendal Ridgeway
Our Client, a leading developer of trading and risk management software for major financial institutions and large multi-national corporations, is seeking a Software Developer. The ideal candidate will design, develop, document and test code in the capital markets development group. Will work with internal developers and participate in creating solutions to new business problems. Maintain and assist in re-architecture of core code.
REQUIREMENTS
Strong coding skills in C/C++/C#
Object oriented design skills also needed
Familiar with SQL and relational databases
Excellent problem solving and debugging skills
Experience in commercial software development and exposure to financial instruments ex. Fixed Income, Equities, Credit Derivatives, etc.
Location: Nassau County, Long Island
Salary: Competitive
Contact: Kendal Ridgeway
Our Client, a leading developer of trading and risk management software for major financial institutions and large multi-national corporations, is seeking a Software Developer. The ideal candidate will be a Creative Software Developer responsible for design and development of Desktop Applications using the C# language.
Responsibilities include design and development of graphical controls and data model abstractions using object oriented design patterns.
Candidate must be able to demonstrate a high proficiency in the use of C# programming language and the .NET framework as well as all of the Microsoft graphical controls as they apply to desktop applications.
Candidate must have strong problem solving skills as well as a good algorithms and data structures background.
Candidate must have experience creating C# interfaces as well as generic implementations and should have the ability to integrate various programming language technologies such as C/C++ and C#.
Candidate must have experience using Microsoft Developer Studio as well as profilers and debugging tools.
Candidate should have excellent communication skills including the ability to create design specifications as well as document programmer interfaces and user guides.
JOB REQUIREMENTS:
Education Level Required:
BS in Computer Science
Knowledge & Skills Required:
Applicant must have total familiarity with Microsoft Developer Studio 2005+ using C# and .NET. Strong algorithms background and problem-solving skills. Creative and Motivated individual with Excellent communication skills. Must have current knowledge of C# and .NET.
Previous Experience:
Applicant must have Current knowledge of C# and .NET framework with at least 5 years of applied experience.
Location: Nassau County, Long Island
Salary: Competitive
Contact: Kendal Ridgeway
Our Client, a leading developer of trading and risk management software for major financial institutions and large multi-national corporations, is seeking a Software Developer. The ideal candidate will be a mid-level individual that has the drive to bring their back-office solutions to the next level. Responsible for the design, implementation and continual enhancements of their back-office suite of products.
QUALIFICATIONS INCLUDE:
Must have strong experience in C/C++ and SQL programming
Strong architect and design skills required
Strong problem solving and excellent communication skills
B.S. in Computer Science
Location: Nassau County, Long Island
Salary: Competitive
Contact: Kendal Ridgeway
Our Client, a leading developer of trading and risk management software for major financial institutions and large multi-national corporations, is seeking a Senior Technical Consultant. They will be responsible for the analysis of client business and technical requirements working in conjunction with subject matter experts. Design and development of custom software applications in support of NY client projects. Documentation of software products as required. Location of this position will be shared between the NYC office and LI office as needed.
QUALIFICATIONS INCLUDE:
Knowledge of C/C++ and SQL required
Java and relational databases a plus
Knowledge of financial markets also a plus
5-8 years of previous experience in software development needed
Should exhibit core competencies in development, analysis and design of complex software systems and be able to learn and adapt to new technologies
Ability to travel approximately 50%
Location: Nassau County, Long Island
Salary: Competitive
Contact: Kendal Ridgeway
