Our client, a newly formed proprietary trading firm located in Chicago. With several years of experience trading as a group in prop (as well as hedge fund setting). Our client specializes in systematic high frequency trading
of interest rates. Seeking software engineer to develop interfaces with electronic trading portals. Experience with market data processing in a low latency environment and order processing are required. The ability to work independently and to interact effectively with head end test systems and personnel are also necessary. Experience with Java and Unix a plus
Location: Chicago, IL
Salary: $100,000 – $120,000
Contact: Kendal Ridgeway
Operational Support for Trading Systems and Users – Interest Rates Cash and Derivatives.
Key Responsibilities:
- Frontline problem resolution from trading desks.
- Production ownership of;
- B2C and B2B Trading Systems
- Trade Capture
- Pricing, Position and Risk systems (Cash & Derivatives)
- Market Connectivity and Trading infrastructure.
- Liason with Vendors and Markets for support and new products.
- Escalation / ownership of chronic technical issues in production environment. Manage system recovery with other members of the team and developers and coordinate communication with affected users.
- Work with other functional / product team to troubleshoot and resolve inter-system and cross asset class issues.
- Utilise experiences and desk knowledge to provide/assist development recommendation for system enhancement (internal developers and vendor).
- Create / Maintain / Update support documentation for trading platform.
- System administration tasks required day-to-day operations of the trading platform.
-Participate in projects and deployments. Includes product enhancement to existing markets and new business development.
Requirements:
Skills Required – Excellent Unix / Linux knowledge.
- Excellent RDMS skills (preference Sybase)
- Shell scripting and Perl/Python.
- Good knowledge of electronic financial markets. Connectivity and pub/sub understanding desirable.
- Experience with real-time pricing & risk systems would be an advantage.
- Good communication and inter-personal skills a prime requirement.
Location: New York, NY
Salary: $100,000 – $120,000
Contact: Kendal Ridgeway
Position is for a role in CORE Application Support support team for a number of large, distributed financial sales, trading and risk management systems. Candidates must have the willingness to do handle user queries, incidents and problems for the applications in scope. Candidates might also be able to ask to participate in process improvement projects and scripting/automation activities.
Some non-standard hours and weekend shifts are required and expected.
Responsibilities
Production support for investment banking sales and trading applications in the fixed income area
Provide business support, technical troubleshooting, configuration and deployment for both the applications and their underlying infrastructure
Partner with India support teams to support users across the globe
Automate and streamline support processes
Strong problem diagnosis skills
Strong desire to jump in and investigate issues, resolve problems, and communicate status
Ability to work as part of a team – Candidate will work closely with both the Front Office and Development Organization.
Requirements:
Technical Skills/Experience
Must Have
o Experience with hands-on support of trading systems based on a service-oriented architecture (2 years minimum)
o UNIX admin and/or scripting (2 years minimum)
o Strong Perl background (minimum 2 years intense usage)
o Strong SQL – debugging Stored Procedures
o Strong MS excel skills
o ** NA for Eagle IR? **Application server – Weblogic, Borland Enterprise (setting up, integration, J2EE deployment, and managing is strongly desired)
· Nice-to-Have
o Java/OO or .NET programming (minimum 1 year Java, familiarity with a structured development environment strongly desired)
o Cross-platform OS/infrastructure experience (preferred)
o Understanding of networking protocols, TCP/IP (nice to have)
o Strong background in C and/or C++ (minimum 2 years intense usage)
o JMS and Sybase (desired)
o XML-based system integration
o ** NA for Eagle IR? ** Application server – Weblogic, Borland Enterprise (setting up, integration, J2EE deployment, and managing is strongly desired)
Business knowledge
· Understand Bonds, Interest rates and derivatives and trading strategies
· Experience in a large financial institution
Other
· Must to be able to communicate crisply and clearly both from a verbal and written perspective
· Must have strong interpersonal skills
· Excellent work ethic – willing to be on-call nights/weekend
· Must be able to work autonomously and independently solve problems when needed
Location: New York, NY
Salary: $85,000 – $120,000
Contact: Kendal Ridgeway
Global Markets Equity Production Management, are responsible for supporting Global Prime Finance, Equity Trading, Equity Derivative Trading and Risk Management systems.
This position is for a Global Prime Finance US regional Production Manager who will be based in New York. GPF are responsible specifically for the Prime Brokerage, Synthetic Equities, Securities Lending, Risk Management and Client Reporting applications.
Main Duties & Responsibilities
A high profile management position responsible for guiding and directing a team of 12 that provide the day-to-day Client Services Level 1 and 2 support of 16 applications associated with Trade Acceptance, Portfolio Management (PB, IPB & SEF), Risk Management, Securities Lending and Client Reporting/Client Connectivity.
Management Responsibilities:
Management experience and ability to lead and motivate a regional support team
Manage the day to day activities of team, prioritize tasks and ensure that deliverables are timely
Mentor and provide performance expectations and feedback to staff
Build and maintain an effective, productive relationships with the user community and represent their interests to the development team
Drive production issues with relevant stakeholders on a regular basis to continually improve service and stability.
Drive relevant feedback into Incident, Problem and Change management programs
Work with regional Asia and LN managers to contribute to and deliver on the Production Management book of work.
Complete operational ownership of the applications supported: oversee change and releases, recommend application / architectural / infrastructure improvements, ensure adequate DR is in place, accountable for stability of the overall system.
Lead during crisis management situations and effectively advise / communicate to traders as well as adequately direct the support team
Responsibility of the Team:
First point of contact to resolve all production application problems
Log and track all user related issues and requests
Detailed knowledge of all business flows, the application architecture and the hardware configuration for supported applications
Provide ad-hoc reporting and investigative support to business managers or compliance staff when existing systems are unable to provide the necessary data for these teams
Provide application software and hardware support
o Troubleshoot and research possible product bugs or failures
o Trace transactions through the system and conduct research beyond the basic scripts and monitoring / research tools provided
o Monitor applications and their associated hardware throughout the day using existing monitoring tools, identify intraday capacity issues
o Write basic to intermediate scripts to support their function
o Drive the development of tools needed to provide effective support
o Define new operating system, infrastructure, application and business oriented monitoring alerts and coordinate their integration into existing monitoring tools
o Escalate all unresolved issues to senior management
Own the production environment and act as gate keeper for all changes:
o Approve all new releases and production configuration changes
o Ensure development includes all necessary documentation for each CR: release notes, test plan + scorecard, backout procedures etc.
o Implement all releases into production, conduct post-release testing
o Execute pre-determined back-out procedures (if required)
o Conduct reviews of all open production items with the dev team
o Conduct post-mortems
o Define and document procedures
Requirements:
2+ years managing a support desk
5 years technical experience
3 years financial industry experience supporting Prime Finance applications
Complete understanding of incident, problem & change management principles
Equities experience
Job Specific Skills
Thorough understanding of:
· Shell or Perl scripting
· SQL
· Unix
Excellent communication skills (written and verbal)
Ability to Multitask
Ability to perform and communicate under pressure
Weblogic / Application servers
Java
Education / Professional Qualifications / Certifications:
College education
Knowledge of ITIL processes
Location: New York, NY
Salary: $130,000 – $165,000
Contact: Kendal Ridgeway
Securities Operations Application Support Analyst will join the New York team of the global Securities Operations support team situated within the Production Management Practice Area Group.
The successful candidate will exhibit strong business and technical skills having experienced a wide variety of functions/ technologies preferably within a banking/securities environment and be able to apply these to troubleshooting significant system outages.
Strong leadership qualities are essential, as the role involves:-
- Chairing outage resolution conference calls, managing significant incidents and coordinating communications.
- Initiating, growing and shaping processes, procedures and strategies to make the team more effective – familiarity with ITIL service management frameworks would be of benefit.
- Presenting both new projects, metrics, and other reports to the wider group and sharing best practices.
- Leading projects and initiatives within the team to implement new strategies, manage events (infrastructure change, software releases, business continuity tests, etc.) and on-board support for new business areas or renovated systems.
- Developing and coaching others.
- Marshalling offshore resources providing level 1 and level 2 support.
- Acting as a key point of contact for multiple development teams to drive improvements in application and user support processes.
- Acting as a primary escalation/communication point between Application development teams, Infrastructure groups, and client Business Units
- Challenging existing practices to strive for continuous improvement
This is a diverse role which provides great personal development opportunities and will suit an astute application support analyst with an appetite for responsibility, front office business contact, hands-on technology exposure and daily challenge in a dynamic environment.
Requirements:
- Intermediate knowledge of UNIX operating systems
- Familiarity with relational database concepts and basic SQL syntax
- Familiarity with client/server based application architectures.
- Prior financial services industry experience
- Prior application support experience
- Excellent prioritization and time management
- An analytical approach to problem solving
- Client facing skills
- Strong written and verbal communication skills
Skills Desired
ITIL Certification
- Familiarity with IT infrastructure – networks, storage, unix system administration etc.
- Familiarity with application infrastructure – MQ, Autosys, Databases (Sybase an advantage)
- Software development experience or previous close development team contact
- Java, HTML, Web skills a plus
- Perl and Shell scripting
Location: New York, NY
Salary: $80,000 – $125,000
Contact: Kendal Ridgeway
Three Months Contract to Hire.
The ideal candidate will have:
- Hands-on Linux and Solaris administrator for a Sun Solaris to Red Hat Linux migration project
- BS Degree
- 5+ years experience as a UNIX (Linux and Solaris) administrator .
- Work experience within the financial sector.
- Must be 100% hands-on, this is not a management role.
- In depth working knowledge of Solaris(2.8, 2.9 and 10) and Redhat Linux (3, 4 and 5)
- Solaris/Linux shell scripting (Bash and Korn)
- Experience configuring and supporting Apache and Tomcat
- Experience supporting and troubleshooting Java based applications
- Visio and general documentation skills
- Strong written and verbal communication skills
Location: New York, NY
Salary: Competitive
Contact: Kendal Ridgeway
